Legal

Privacy Policy

Effective date: July 1, 2025  ·  Last updated: July 1, 2025

UltyConnect Inc. ("UltyConnect", "we", "us", or "our") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and the choices you have. By using the UltyConnect app or website, you agree to this policy.

1. Information We Collect

Information you provide directly

Information collected automatically

Information from third parties

Data typeWhy we collect it
Email addressAccount authentication, transactional emails, password reset
LocationNearby restaurants and dishes, zone-based feeds
Food preferencesUltyGenome taste matching and UltyMatch recommendations
Dish photosCommunity dish gallery, AI recognition, dish verification
UltyCoins activityVirtual currency ledger, rewards redemption, gamification
Device tokenPush notifications

2. How We Use Your Information

We use the information we collect to:

3. How We Share Your Information

We do not sell your personal information. We share data only in these circumstances:

With other users

Your public profile (display name, profile photo, UltyScore contributions, badges) is visible to other UltyConnect users. Dish truths, vouches, and ratings you submit are attributed to your profile unless you have set your account to private.

With restaurant operators

Restaurants can see aggregated, non-personally-identifiable demand signals (number of pending vouch stakes per slot, visit time-window distribution) to help them plan staffing and promotions. They do not receive your name, email, or device information.

With service providers

We use third-party vendors who process data on our behalf under confidentiality obligations. See Section 4 for the full list.

For legal reasons

We may disclose information if required by law, court order, or to protect the rights and safety of UltyConnect, our users, or the public.

Business transfers

If UltyConnect is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will provide notice before such a transfer.

4. Third-Party Services

ServicePurposeData shared
CloudinaryImage hosting and optimizationDish photos, profile photos you upload
OpenAIDish image recognition and nutrition dataDish photos for AI processing
StripeRestaurant subscription billingRestaurant operator billing details
Neon (PostgreSQL)Primary database hostingAll app data, encrypted at rest
ResendTransactional email deliveryEmail address, message content
Expo / Apple / GooglePush notification deliveryDevice push token
OpenStreetMap / NominatimRestaurant address geocodingRestaurant addresses (no user data)

Each provider has their own privacy policy governing their use of data.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. If you delete your account:

6. Your Rights and Choices

Access and correction

You can view and update most of your personal information at any time in the app under Settings > Edit Profile.

Data deletion

You can delete your account from Settings > Account > Delete Account. For additional data deletion requests, email privacy@ultyconnect.com.

Location

You can disable location access at any time in your device's Settings. The app continues to work without location, but nearby restaurant results will be limited.

Push notifications

You can manage push notification preferences in Settings > Notification Settings or through your device's Settings app.

California residents (CCPA)

California residents have the right to know what personal information we collect, request deletion, and opt out of the sale of personal information. We do not sell personal information. To exercise your rights, contact privacy@ultyconnect.com.

EEA / UK residents (GDPR)

If you are located in the European Economic Area or United Kingdom, you have rights to access, rectification, erasure, restriction of processing, data portability, and objection. Contact us at privacy@ultyconnect.com to exercise these rights.

7. Children's Privacy

UltyConnect is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us at privacy@ultyconnect.com and we will delete it promptly.

8. Security

We take reasonable technical and organizational measures to protect your information, including:

No method of transmission or storage is 100% secure. If you believe your account has been compromised, contact us immediately at security@ultyconnect.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you via in-app notification or email at least 14 days before the changes take effect. Your continued use of UltyConnect after the effective date constitutes acceptance of the updated policy.

The current version is always available at ultyconnect.com/privacy.

10. Contact Us

UltyConnect Inc.

For privacy questions, data requests, or concerns:

Email: privacy@ultyconnect.com

General support: support@ultyconnect.com

We aim to respond to all privacy-related requests within 30 days.