| Data type | Why we collect it |
|---|---|
| Email address | Account authentication, transactional emails, password reset |
| Location | Nearby restaurants and dishes, zone-based feeds |
| Food preferences | UltyGenome taste matching and UltyMatch recommendations |
| Dish photos | Community dish gallery, AI recognition, dish verification |
| UltyCoins activity | Virtual currency ledger, rewards redemption, gamification |
| Device token | Push notifications |
We use the information we collect to:
| Service | Purpose | Data shared |
|---|---|---|
| Cloudinary | Image hosting and optimization | Dish photos, profile photos you upload |
| OpenAI | Dish image recognition and nutrition data | Dish photos for AI processing |
| Stripe | Restaurant subscription billing | Restaurant operator billing details |
| Neon (PostgreSQL) | Primary database hosting | All app data, encrypted at rest |
| Resend | Transactional email delivery | Email address, message content |
| Expo / Apple / Google | Push notification delivery | Device push token |
| OpenStreetMap / Nominatim | Restaurant address geocoding | Restaurant addresses (no user data) |
Each provider has their own privacy policy governing their use of data.
We retain your personal information for as long as your account is active or as needed to provide services. If you delete your account:
You can view and update most of your personal information at any time in the app under Settings > Edit Profile.
You can delete your account from Settings > Account > Delete Account. For additional data deletion requests, email privacy@ultyconnect.com.
You can disable location access at any time in your device's Settings. The app continues to work without location, but nearby restaurant results will be limited.
You can manage push notification preferences in Settings > Notification Settings or through your device's Settings app.
California residents have the right to know what personal information we collect, request deletion, and opt out of the sale of personal information. We do not sell personal information. To exercise your rights, contact privacy@ultyconnect.com.
If you are located in the European Economic Area or United Kingdom, you have rights to access, rectification, erasure, restriction of processing, data portability, and objection. Contact us at privacy@ultyconnect.com to exercise these rights.
UltyConnect is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us at privacy@ultyconnect.com and we will delete it promptly.
We take reasonable technical and organizational measures to protect your information, including:
No method of transmission or storage is 100% secure. If you believe your account has been compromised, contact us immediately at security@ultyconnect.com.
We may update this Privacy Policy from time to time. When we make material changes, we will notify you via in-app notification or email at least 14 days before the changes take effect. Your continued use of UltyConnect after the effective date constitutes acceptance of the updated policy.
The current version is always available at ultyconnect.com/privacy.
For privacy questions, data requests, or concerns:
Email: privacy@ultyconnect.com
General support: support@ultyconnect.com
We aim to respond to all privacy-related requests within 30 days.